We are using ebay as a buyer, we buy many kind of items, at least few thousand us dollar per month.
We just selling once, we are selling damar gum, as sample 100 grams on ebay and price include shipping 21 US dollar.

In november 16th 2014, 1 item sold (100 grams damar gum).
We send by regular air mail from post office (indonesia) to sweden.
Bomedin Majid Ali – bomedin.m@hotmail.com.
Shipping address: Järingegränd 8, Spånga , STOCKHOLM 16363, Sweden.

In november 16th 2014, 1 item sold (100 grams damar gum).
We send by regular air mail from post office (indonesia) to sweden.
Bomedin Majid Ali – bomedin.m@hotmail.com.
Shipping address: Järingegränd 8, Spånga , STOCKHOLM 16363, Sweden.

We’ve update tracking number on the system, and we wait…
On Dec 2nd 2014, we got message from buyer.
On Dec 2nd 2014, PayPal account has been limited: Case ID PP-003-567-620-662
On Dec 3rd 2014, we got ebay selling restricted.
We cannot refund or any button refund is off!

We prefer REFUND even buyer EAT our item! It;s just $21 and make problem on our buying system!!!
And until today Dec 9th 2014, even we don’t withdraw fund our paypal still blocked.

When dec 2nd 2014 (until now), we need to pay some ebay item, but our paypal still blocked!!!

So on Dec 4th 2014 we make new account on paypal and we are using another credit card.
But, again some ridiculous happen, paypal blocked new account, this very make us frustate :
“Your PayPal account shares at least one piece of information with another
PayPal account that has issues. Please resolve the issues within 14 days or
we will have to further limit your account. Case ID Number: PP-003-579-995-654”

Why this soo sooo stupid thing can happen?
We send the item, buyer knowing it, paypal knowing it, AND even until today the fund still on paypal, we don’t use it or withdrawal it…
We CANNOT refund it, because no REFUND BUTTON since buyer dispute us.
Why don’t just refund to buyer where it’s still on our paypal and resolve the problem…
Why paypal act like a ROBOT?
Why paypal never see our history?

Why Paypal and Ebay doesn’t think we are as a buyer also need to send payment to other ebayer???
Why paypal never learn we as buyer buy thousand us dollar per month, and when us just received fund only 21 us dollar, they have blocked us, and the fact we send tracking number, screenshot of tracking, etc to paypal and to buyer?

This is SMART? or DUMB?

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